Shipping

When will my order ship?

Shipping times kick in when your item(s) have left our distribution center. Please allow for 1-2 business days for processing at our distribution center before your order is shipped.

 

What are my shipping options?

We offer free shipping to the US (including Hawaii & Alaska) for purchases over $39.

During checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.)

Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) PST or your order may not be processed until the following business day. (Business days are Monday-Friday, excluding federal holidays within the United States.)

 

Continental US (Excl Alaska & Hawaii)

Shipping Type

Cost

Timing

Standard Ground

$5.00

You can expect your order to arrive within 3-5 full business days after it has shipped.

Express

$30.00

You can expect your order to arrive within 1-2 full business days after it has shipped.

Hawaii & Alaska

Shipping Type

Cost

Timing

Standard Ground

$7.00

You can expect your order to arrive within 3-5 full business days after it has shipped.

Express

$30.00

You can expect your order to arrive within 1-2 full business days after it has shipped.

 

Please Note

Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

Your shipping and handling cost will automatically compute during checkout.

You will receive an email notification once your order ships. Please allow 24 hours for tracking to update.

You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

 

Canada

Shipping Type

Cost

Timing

Standard Ground

$20.00

You can expect your order to arrive within 7-10 full business days after it has shipped.

 

Please Note

Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

Your shipping and handling cost will automatically compute during checkout.

Any order being shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. A summary of these charges will be included in the Tax & Duty fee line. The order total presented at checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery.

You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

Orders cannot be shipped to Canadian P.O. Boxes.

The customs processing time frame is not included in the shipping timeline estimate.

Order Status

The status of your order is supplied by kapacollective.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. To find the status of your order: 

 

Check your email - We send you regular emails regarding the status of your order.

 

Contact us - If you still have questions about your order, please contact us at service@hilifeclothing.com